Data Security in the Age of Remote Workforces

As if our lives haven’t gotten complicated enough, many companies are having to contend with new data security concerns associated with their employees accessing important data from home. The issue becomes even more problematic when a portion of your data is managed by an overseas workforce that is dealing with the fallout of the current pandemic.

While many outsourcing providers have considered how to deal with client data security when delivering from their secure delivery centers, most have not had to consider how to do so with a remote workforce. Workforce providers must find a way to replace, or even strengthen, the security capabilities they had in-house to keep their clients’ data safe.

Assessing your Workforce Vendor’s Security

Each company has their own unique security requirements based on the sensitivity of their data. But, in this time of change, it’s important to understand what is possible in a remote setting regardless of your required security level. CloudFactory has found numerous ways to replicate the security that our physical infrastructure previously provided through a series of technology enhancements and workforce processes.

Data Security Starts with the Individual

The foundation of data security are the people doing the work. First you hire good people, then you use policies and processes to keep them focused and accountable. Strong data security policies and processes help to ensure that client data is safe and secure in any situation. And while team leads can no longer physically monitor workers, there are still many effective ways to establish a data security-aware workforce:

Pre-screening

Management

Technology Provides Effective Tools for Data Security

Technology always plays a significant role in security but now more than ever, innovative solutions can help to replace some security features that may be absent without physical security that is provided by a building. There are multiple levels of security that technology can provide, so this is really where the sensitivity of the data should help you determine which security tools and approaches should be deployed.

User-based security

End-Point security

Network security

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